About Us

Green Man Stoves has been trading for 20 years now. We’ve been in various locations, and have now settled in our ‘forever home’ in Weston-under-Penyard just outside Ross-on-Wye.

We’re open 9-4pm Monday to Friday for most of the year, but in the summer months we do close at 1pm on a Saturday. It is nice to see the light of day sometimes!

A lot of our customers are one time, unique customers to us (given that a stove installation should last very many, many years). However we are always pleased to return for a brief visit annually; to sweep chimneys, service stoves and give whatever advice and support we can about how the stove is being used and the type of fuel being burned.

Having said that, we are always absolutely delighted when people move house and want us to turn their new house into a home with a brand new installation again! Or when people’s children leave home and want us to transport their first new homes into cosy havens.

We are proud of the fact that our customers do return to us and consistently get good, sound, honest advice, great workmanship, great customer service and great after sales service.

All of our installation staff are direct employees. We may use Subcontractors for specific aspects of the work to be completed such as chimney maintenance and scaffolding or cherry picker provision.

Reviews

Every customer is asked to review their experience with Green Man Stoves. Our view is that we all need a pat on the back when we’ve done well and we all benefit from knowing what we can do better in the future. We keep all our reviews in the showroom for you to have a mooch through – and to prove we haven’t made them up! Have a look!

What our customers have to say:

"All round a great service from contact on the phone to the guys who keep my stove in tiptop condition thank you"

AS , 7 Oct 2021

"We are delighted we used Green Man Stoves. From the showroom and specialist advice on how to choose the right stove for our large room to the inspection and fitting, the whole process couldn't have been better, smoother or simpler. We'll definitely be recommending you as the knowledge, choice of product and efficient installation service were great. James' knowledge is very detailed and he couldn't do enough for us. We also looked at the brilliant reviews from other customers. No wonder Green Man Stoves has won the Business of the Year Award twice - here's to the third!!"

MS , 23 Jul 2021

"We originally purchased two log burners from Greenman Stoves many years ago. We had an excellent service then and continue to do so with the annual service on the stoves keeping them in tip top condition. All of the staff are very helpful and professional giving any advise needed, the flu’s are swept with no mess whatsoever ending with a written report and at a very reasonable price."

MC , 1 Jan 2022

"John did a great job, he was very friendly, professional and left the wood burner spotless. We are wood burner newbies, and he very kindly gave us a thorough lesson in how to use it, and all the materials we are going to need for it to function efficiently. No problem recommending him/Green Man Stoves 100%!!"

CR , 7 Nov 2023

"Very happy with the service we received for the flue sweep and the re-roping of the stove door. A nice couple of guys efficient and a good sense of humour. We will be using Green Man Stoves again next service"

PB , 14 Jun 2024

"Having worked with James and Nicola at Green Man Stoves - Green Man has helped with removing and installation of stoves for a number of our customers, on different projects and some cases made recommendations where installations are dangerous. I can honestly say that I am 100% confident with their service and knowledge, and will continue to call on their servic"

LE , 23 Jul 2021